Dear Valued Customer,

Thank you for choosing our natural crystal products. Please carefully read the following information about crystal characteristics before purchasing:

1.Natural Characteristics of Crystals

1.1 Natural Formations
All crystals are 100% natural minerals and may contain the following natural phenomena:
✓ Natural fissures/cloud-like inclusions
✓ Color bands or spots from mineral coexistence
✓ Tiny pits or growth lines
✓ Optical refraction variations due to crystal structure

1.2 Energy Healing Disclaimer
Crystal energy effects stem from their natural mineral vibration frequencies and are not medical treatments. Individual experiences may vary, and we cannot guarantee specific healing effects.

2.Quality Standards

✔ Qualifies as quality issue:

• Breakage or significant damage from shipping
• Craftsmanship defects in processed areas (e.g., drilling/setting)

✖ Non-returnable conditions:

• Disclosed natural features (e.g., noted inclusions/textures)
• Color differences from lighting/photography
• Unmet expectations regarding crystal energy

3.Purchase Notes

We guarantee all crystals are untreated (no dyeing/resin filling) – natural features demonstrate authenticity. Please review the natural-light product video before purchasing.

Note: Your crystal’s markings may differ from product images as no two natural crystals are identical. However, we guarantee all products are authentically photographed and of equal quality to those shown.

Energy-sensitive customers may select crystals based on their described properties (e.g., “emotional balance” or “focus enhancement”).

4.Important Notes

• As natural minerals, crystals’ energy fields may fluctuate; regular cleansing (moonlight/running water) helps maintain vibrations.
• Healing effects vary by individual – please purchase according to your needs.

By clicking “Confirm Purchase”, you acknowledge:

• Understanding and acceptance of crystals’ natural characteristics
• Natural mineral features will not be grounds for returns